---
title: "S1 E2: How Do You Set Up an L&D Function? - Leah Naffah"
description: i-Pharm’s Leah Naffah shares how to build a successful L&D function in under 5 minutes. Did she make the Wall of Fame or end up in the bin?
image: https://www.wearekitto.com/hubfs/Episode%202.webp
---

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# S1 E2: How Do You Set Up an L&D Function? - Leah Naffah

## How do you build a successful L&D function?

Like marketing, L&D is a massive but often under-appreciated part of a recruitment business.

So how do you get it right? Who better to tell us than the brilliant Leah Naffah, Executive Director at i-Pharm Consulting.

In the episode, we cover:

- Aligning L&D with business objectives
- Why training isn’t the end goal… productivity is
- The importance of middle-tier consultants (don’t forget them!)
- How your internal brand shapes engagement

But does she manage to beat the clock and dodge the bin? Watch below to find out.

Got a question you’d like to see asked? Email us: [kittoquestion@kitto.uk](mailto:kittoquestion@kitto.uk)

 

## Related

<https://www.wearekitto.com/podcast/how-do-you-successfully-implement-new-technology>

![How to Successfully Implement New Recruitment Tech](https://www.wearekitto.com/hubfs/Ep%208.webp)

 Podcast

---

 How do you build a successful L&D function? Like marketing, L&D is a massive but often under-appreciated part of a recruitment business. So how do you get it right? Who better to tell us than the…

![Kris Holland](https://www.wearekitto.com/hubfs/Kitto_theme_2026/Images/blog-author.webp)

##### Kris Holland

Read Article

<https://www.wearekitto.com/podcast/how-do-you-make-the-most-of-your-crm>

![How to Make the Most of Your Recruitment CRM](https://www.wearekitto.com/hubfs/Ep%207.webp)

 Podcast

---

 How do you build a successful L&D function? Like marketing, L&D is a massive but often under-appreciated part of a recruitment business. So how do you get it right? Who better to tell us than the…

![Kris Holland](https://www.wearekitto.com/hubfs/Kitto_theme_2026/Images/blog-author.webp)

##### Kris Holland

Read Article

<https://www.wearekitto.com>

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