How do you successfully implement a new piece of technology?
Nick is a true heavyweight in the recruitment tech space. As part of The Access Group, he’s seen more tech rollouts (and flops) than most of us have had hot dinners. So when it comes to understanding why businesses fail at implementing technology, and what to do instead, he’s the perfect person to ask.
This time, the question on the table: how do you successfully implement a new piece of technology?
As ever, Nick had just five minutes to drop his knowledge. Stick to the time limit and it’s Wall of Fame glory. Go over? The bin beckons.
In this one, Nick lays out:
- Why most recruitment businesses don’t learn from past tech mistakes
- The critical importance of scoping training needs before a rollout
- How leadership’s tech maturity (or lack of it) shapes the whole process
- Why the sales process is where successful implementation really begins
- The simple truth: you don’t lose customers post-sale, you lose them the day they sign if you haven’t done your homework
So, did Nick’s practical wisdom and no-nonsense insights earn him a spot on the Wall of Fame? Or was he consigned to the bin? Watch to find out.
Got a question you’d like us to put to our next guest? Email us: kittoquestion@kitto.uk
