Podcast

S1 E2: How Do You Set Up an L&D Function? - Leah Naffah

Written by Kris Holland | Jun 5, 2026 10:40:02 AM

How do you build a successful L&D function?

Like marketing, L&D is a massive but often under-appreciated part of a recruitment business.

So how do you get it right? Who better to tell us than the brilliant Leah Naffah, Executive Director at i-Pharm Consulting.

In the episode, we cover:

  • Aligning L&D with business objectives
  • Why training isn’t the end goal… productivity is
  • The importance of middle-tier consultants (don’t forget them!)
  • How your internal brand shapes engagement

But does she manage to beat the clock and dodge the bin? Watch below to find out.

Got a question you’d like to see asked? Email us: kittoquestion@kitto.uk